Privacy Policy

Effective Date: 4 June 2025

1. Introduction

Ninja.ai is committed to safeguarding your privacy. This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact details, and payment information when you register or subscribe to our services.
  • Usage Data: Details about your interactions with our platform, including IP address, browser type, pages visited, and time spent.
  • Cookies and Tracking Technologies: Data collected through cookies to enhance user experience and analyse site usage.

3. How We Use Your Information

Your information is used to:

  • Provide and maintain our services.
  • Process transactions and manage subscriptions.
  • Communicate with you about updates, promotions, and support.
  • Improve our platform through analytics and feedback.
  • Ensure security and prevent fraudulent activities.

4. Sharing Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers: Third parties that assist in operating our platform, such as payment processors and hosting services.
  • Legal Obligations: When required by law or to protect our rights and users.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard security measures, including encryption and regular audits, to protect your data.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data.
  • Opt-out of marketing communications.
  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

8. International Data Transfers

Your data may be transferred to and processed in countries outside of Australia. We ensure such transfers comply with applicable data protection laws.

9. Third-Party Links

Our platform may contain links to external sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns regarding this policy:

Chick Commerce Pty Ltd

PO Box 5036

South Turramurra NSW 2074

Australia

Email: support@ninja.ai

This privacy policy is designed to provide clarity on our data practices. We recommend reviewing it regularly to stay informed about how we protect your information.